Dear Peter [on the sale of Beverly Hills residence],
You have no idea (or maybe you do) what a relief this is for me. It’s like exiting schizophrenia rehab with a clean bill of health. I must admit, however, that I will miss corresponding with you. You have a sensibility which is rarely encountered: comforting, and at the same time strongly rational.
Let’s vow to keep in touch.
With infinite gratitude,
“I am always impressed by your attention to detail and the care you have for your clients. It’s clear that you care about what is best for them, whether or not the deal closes.”
Top Geotechnical Expert in Los Angeles
Peter, thank you for your exceptional work on the sale of my home. Your superlative staging advice in getting my home ready was unique. Your devotion to detail, knowledge, dedication to the correct marketing and price plus a keen sense of all aspects of the process are unmatched. You allowed me to sell quickly with multiple offers and to ultimately sell for much higher than the asking price within a week of going on sale. Which needed to happen since I had already bought another home in Nashville! You sold me this home 15 years ago with the same dedication. Your ability, creative insights, talents, expertise in crafting deals and dedication to your clients is unparalleled. You are truly an original! No one out there compares or comes close to the service you and your team provide.
Brigitte Wright, Brigitte Wright Management
“Trust and integrity are the first words that come to mind regarding our representation by Peter and Tregg in the selling of our house in Santa Monica. Their expertise is priceless; we knew we were in the best hands possible and that they had our back. Peter and Tregg’s ability to negotiate are beyond reproach and we always understood their reasoning. We were included in the decision making process but always saw the logic of their negotiations. If it were not for them, I’m sure we would not have had the success we had. Not to mention their professionalism and their beautiful presentation of the house, from printed materials to invaluable advice regarding staging. They are the whole package.”
Maureen Muldaur, Documentarian and Producer
“Peter and Tregg and the team they have assembled have handled the selling of our Santa Monica home and the purchase negotiations for our new house with fantastic style and intelligence. They have so effectively embraced conventional and new marketing media with getting our message out to the correct group of potential buyers while we feel eliminating the idle tire-kickers. These guys were always available for our questions and clarification and kept us part of the two-way conversation. Getting involved with Peter and Tregg and Rodeo was our best real estate decision.”
Robert Eber, Oscar Nominated Sound Engineer
“I wanted to congratulate you on a great year. Your performance in 2013 was truly remarkable. I very much admire your commitment to excellence. Achieving our Chairman’s Award is a tremendous accomplishment and I know it represents many long hours of hard work. I also thank you for your dedication to client service. You truly exemplify our company motto: “setting the highest standards in real estate”. You consistently deliver on the expectations of the people who put their faith in you. It is obvious you put your heart and soul into this business and it shows.”
Syd Leibovitch, President Rodeo Realty Inc.
“Thank you so much for your tremendous work on the sale of our home last month. I know we’ve told you this, but it bears putting in writing that your excellent advice allowed us to sell quickly and for top dollar. You knew the right price to generate an amazing level of interest, and your sales strategy is incomparable. When we rapidly entered the shocking multiple offer situation, after just days on the market, you deftly managed the eight potential buyers and their agents to get us the best possible deal with not just one but several amazing, solid back-up offers at the same price. We never imagined that we’d end up with $106,000 over the asking price. Never. It’s also worth mentioning that thanks to you; our house never looked better than when it was on the market because of your staging advice. The articles you provided and the beautification/de-cluttering sessions were invaluable. We know that this helped the sales process immeasurably. Finally, your experience, energy and professionalism are truly unmatched. We always felt well-represented, protected, and taken care of during the sales, negotiation, inspection, and escrow process. Furthermore, you always anticipated and solved any potential problems, typically before they actually became problems, removing the stress from what can be a pretty stressful time. There is a reason we came back to you for this transaction after having worked with you before. We knew we’d get excellent advice and service, and we were not disappointed.”
Emily Stevens and Bix Skahill, Owners of Happy Dagger Pictures
“I would like to offer my enthusiastic recommendation of the team of Peter Maurice and Tregg Rustad to everyone looking for real estate representation. As the owner of personal and investment residential real estate, I find these two gentlemen indispensable allies in my transactions, and have yet to find their equal when working with real estate professionals out of state. Peter’s and Tregg’s substantial experiences in the field is reflected in their fluency in real estate procedures, market trends, contract strategies, and the “nuts and bolts” of the deal that always seem so foreign to me. I feel, however, their greatest strength lies in combining that detailed knowledge with an intuitive feel for human behavior and the subtle art of successful negotiation. Simply put, they have the best instincts in town! Over the course of our association, Peter and Tregg have guided me through two very challenging deals where I was on the “wrong” side in terms of power; the first was successfully purchasing a home in a seller’s market where we were one of 14 offers on the house, the second successfully closing the sale of income property in a buyer’s market complicated by the 2008 housing meltdown. In that case, for-sale properties were languishing all over town, but Peter’s and Tregg’s savvy assessment of the situation and smart course of action were responsible for garnering five offers within a week of listing. They studiously advised me throughout a difficult escrow that repeatedly threatened to fall apart, and ultimately achieved a purchase price in line with my initial expectations. I couldn’t have kept that escrow on track without them. I’m looking forward to the next occasion when I can be represented by Peter Maurice and Tregg Rustad, and encourage you to take advantage of this talented team as well.”
Stephanie Avnet Yates, Writer & Editor, Frommers
“I wanted to drop you a note and tell you how pleased we are with the outcome of the sale of our home. As you know, between Louise and I, we have sold more than a few homes over the years and have dealt with many people in real estate… we came back to you for this sale (and our new purchase) as the result of the positive experience we had in our first transaction. I’m very happy to say that you handled the sale with a level of confidence and dexterity that allowed us to yield the transaction and its details to you. When you were able to push the price to a level beyond what we had expected (and well above what we told you that we would accept just days before) we were surprised and delighted. We feel you were really on our side since we know you could have taken the easy route and not fought for such a high sales price. It would seem, Peter, your years of fighting for your clients when you were a lawyer really do pay off! You timed it beautifully and we wanted to say thank you for that. We’ve finished the work on the new house and it is beautiful! You found us a winner and we love the size and privacy. And thanks very much for helping us out with the warranty company on the water heater issue – we do appreciate your continued follow up and involvement.”
Howard G. Phanstiel, Chairman & CEO, PacifiCare
“I cannot think of a better agent and person to have represented us in our transaction than Peter Maurice. We’ve gone through 3 different sales over the years, i cannot imagine any better advocate than Peter in a transaction. Peter, you are really a driving force and offer the best strategy in the business. You really think of everything – you are able to digest so much information and then solve the issues. I trust and appreciate your business judgement implicitly, and thank you for all your help and dedication to us over the years.”
Simon Sutton, President HBO International
“Peter and Tregg were terrific on all fronts in the sale of the 58-year-old home in which my siblings and I grew up, but what most distinguishes them in their field, as far as I’m concerned, is their complete integrity in every aspect of their work – including just as straightforward, uncolored advice before they got us the listing we were after. When I recommended them to family of mine, I felt they were doing me a bigger favor enabling me to introduce my relatives to a trusted resource. (Year first hired: 2010/hired more than once, Top Qualities: Great Results, Experts, High Integrity)”
Thomas Leo, Partner at Sheppard Mullin Richter & Hampton LLP
“Thank you so much for your wonderful work in both selling our home and helping us with the purchase of our new home. Throughout the entire process of buying and selling these houses, we felt that we were in good hands – that you kept our best interests at heart and provided excellent advice at all stages. There are several aspects of our experience that made us want to write this letter. First of all, when we initially spoke with you, we were looking for another realtor as our current realtor wasn’t providing the level of assistance that we expected and needed. We were frustrated and felt like we might not find a suitable new home once we sold our house, and with a newborn we did not want to be forced to rent. Then we were referred to you by a friend. You eliminated our concerns by finding us a home before selling our first house. When we made a very last minute decision to bid on it, we truly knew you were the ultimate professional as you provided advice and assistance while traveling for a family emergency. Buying before selling did make us nervous, but we felt as comfortable as one can in that situation because we knew that you would sell our house quickly – and you did – in only 3 days! While the escrow process in purchasing our new home was anything but easy, you both helped mediate all difficulties with ease and immediacy. Further, without being asked to do so – you negotiated a partial refund of the escrow fee for us given that there had been so many errors made on the part of the seller’s escrow company. Even after both real estate deals were completed and we had fully moved into our new home, you called to ensure that we were happy and to find out if we needed assistance with anything else. What fabulous service! Without hesitation, we would highly recommend you to our friends and family, and will certainly call on your services when we buy or sell in the future!”
Anne and Alex Caputo-Pearl, Nurse and High School Teacher
“Peter and Tregg are bright, studied, insightful, considerate, thorough, detail-oriented, and an extremely great listeners. They have deep insight into real properties and transactions, as well as a keen appreciation for people and their goals. This team is a cut above their peers.”
Anonymous Reviewer, Honestly.com
” An example of truly remarkable service occurred in one of our LA offices that moved me to write you in the hopes that others may be influenced by one agent’s focus on serving his customer. Our Beverly Hills East office received a $460,000 cashier’s check as a down payment on a $4.6 million foreclosure property with multiple offers. When the agent went to the office the check could not be located. Now we have clients at risk of missing an opportunity to purchase the home of their dreams and we were unable to locate nearly half a million dollars of their funds. Step in Peter Maurice, our associate. Peter acted in his client’s best interest, and went to work solving the problem. With the deadline looming, there was no time to place a stop payment and get a replacement check reissued, in fact the bank’s procedures require a 30 day waiting period before they would reissue a replacement check. To make matters worse, it was the day before the Thanksgiving holiday. Peter cleared his investment account and drew on his home equity line to enable him to deliver the cashier’s check to the bank. He won the bid for his clients and they have now closed on the property. The client’s bank provided a replacement check in Peter’s name and Peter has been made whole, and order has been restored! This brief outline does not do justice to the anxiety caused by this dilemma, nor the calm , cool and Heroic response that Peter showed. Peter’s unflinching focus in providing Truly Remarkable Service makes us all extremely proud, it is an honor to be associated with exceptional agents such as Peter.
Coldwell Banker Residential Brokerage Inc. – interoffice memorandum